Boeing 787-9, in-flight disruption over Tasman Sea, 11 March 2024

In this inquiry

TAIC provided support for an investigation by Chilean investigation authority, the Dirección General de Aeronáutica Civil into an incident involving a Boeing 787 aircraft in international air space on its way to New Zealand. TAIC opened an inquiry for administrative purposes to assist as an Accredited Representative under ICAO Annex 13 provisions for an overseas counterpart’s investigation. In March 2026, with confirmation that the assistance was no longer required, the Commission concluded the inquiry. General information about TAIC’s international engagement can be found here: https://taic.org.nz/our-work/assisting-overseas-investigations

Executive summary Tuhinga whakarāpopoto

TAIC provided support for an investigation by Chilean Investigation Authority, the Dirección General de Aeronáutica Civil into an incident involving a Boeing 787 aircraft in international air space on its way to New Zealand.

The reported circumstances were that on 11 March 2024, a Boeing 787-9 passenger aircraft, registration CC-BGG, was traveling from Sydney, Australia, to Auckland, New Zealand. The aircraft was operated by LATAM Airlines. About 250 nautical miles from Auckland, it encountered a ‘technical problem’ and a resulting ‘strong movement’ in which around 50 passengers, including cabin crew, were injured. The aircraft landed in Auckland safely. No fatalities were reported.

TAIC opened an inquiry for administrative purposes to assist as an Accredited Representative under ICAO Annex 13 provisions for an overseas counterpart’s investigation. In March 2026, with confirmation that the assistance was no longer required, the Commission concluded the inquiry. General information about TAIC’s international engagement can be found here: https://taic.org.nz/our-work/assisting-overseas-investigations