AO-2024-002 Boeing 787-9, in-flight disruption over Tasman Sea, 11 March 2024

TAIC is providing support for an investigation by Chilean investigation authority, the Dirección General de Aeronáutica Civil into an incident involving a Boeing 787 aircraft in international air space on its way to New Zealand. 

The reported circumstances were that on 11 March 2024, a Boeing 787-9 passenger aircraft, registration CC-BGG, was traveling from Sydney, Australia, to Auckland, New Zealand. The aircraft was operated by LATAM Airlines. About 250 nautical miles from Auckland, it encountered a ‘technical problem’ and a resulting ‘strong movement’ in which around 50 passengers, including cabin crew, were injured. The aircraft landed in Auckland safely. No fatalities were reported. 

Chile, as the State of Registry, is investigating this incident and has requested New Zealand’s assistance. TAIC is gathering evidence on behalf of Chile. TAIC will not produce a report for this inquiry. This is a responsibility of Chile authorities.