FAQ

On-Screen text sizing

This site has been designed to display correctly when the text size is increased.

• To increase the text size: Hold down the Ctrl key and tap the + key.
• To decrease the text size: Hold down the Ctrl key and tap the – key.
• You can also look under the Settings menu of the browser and use the ‘Zoom’ or ‘Increase text size’ options.

PDF troubleshooting

• PDF fails to open: If you click on a PDF and see a blank page instead of it opening correctly, you could be using a browser that's incompatible with the PDF. To get around this problem, save the file to your computer then double-click on the saved file. It should now open correctly. (To save a PDF file, right-click on the document link and choose 'Save target as' from the menu that appears.)
• PDF takes a long time to open: PDF file sizes (eg, '342 KB') are given as part of download links, so you can estimate how long a file may take to download. File sizes in megabytes (MB) are large and may take longer to download depending on your internet connection speed. 
• All other problems: If you're using Adobe Reader, go to Adobe.com and look for the Support links at the bottom of the page. If you're still stuck, Send Us a Message. Make sure you include the link to the page that has the PDF you're having problems with (copy and paste it from your web browser Address bar.

Reports summaries -Where can I find these?

The latest Reports summaries can be found here.

Search - Cannot find what you need?

If you cannot find the information you need from a Search, then Send Us a message with details of your request. Choose "Information Search Request"