RO-2026-104 Disabled Passenger Train [TranzAlpine] Tunnel 9 Midland Line, 30 May 2026 Witness report

This questionnaire is designed to collect accurate information regarding the recent train incident and the effectiveness of safety communications. Your feedback is crucial to helping us understand more about what occurred.

* indicates required

General & Trip Information

Passenger name

Phone

Carriage Number (or your approximate location on the train)

Pre-Departure Safety Information

An evacuation did not take place during this incident, but we need to understand how well safety information was communicated before the journey began. Before the train departed, did you receive or notice any safety briefings or instructions? (Check all that apply)

Yes, an audio announcement was made over the PA system

Yes, safety information was displayed on digital screens

Yes, I read a physical safety card/pamphlet near my seat

No, I do not recall any pre-departure safety information being provided

If you received pre-departure information, what did it cover? (Check all that apply)

Location of emergency exits

How to operate emergency doors/windows

Location of first aid kits or fire extinguishers

Instructions on what to do in an emergency stop

I don't remember the details

The Incident

What was your first indication that an incident was occurring?

Please briefly describe what you experienced during the initial moments of the incident:

Once the incident occurred, when did the train crew provide information about the situation? And did they provide updates?

During the incident, did the crew reference the pre-departure safety instructions? (e.g., reminding passengers where exits were or telling them to remain seated)

Based on the pre-departure information you received, did you feel prepared?

Is there anything else you wish to share about the incident?

IncidentID

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RO-2026-104 Disabled Passenger Train [TranzAlpine] Tunnel 9 Midland Line, 30 May 2026 Witness report

General & Trip Information

Pre-Departure Safety Information

The Incident