Recommendation Date
Recipient Name
Tranz Rail
Text
Introduce a certification system for part-time ticket assistants, including re-certification at similar intervals to other full-time operating staff, to ensure continued competency in their role in event management to safeguard passenger safety.
Reply Text
Tranz Rail accepts this safety recommendation. Tranz Rail is currently endeavouring to introduce a process which will assist with effective reviewing and monitoring of staff to ensure continued competency in all aspects of their work to safeguard passenger safety.
Related Investigation(s)