Recommendation Date
Recipient Name
KiwiRail
Text
On 25 October 2023, the Commission recommended that KiwiRail undertakes a review of its non-technical skills training to ensure it provides adequate training on how to work together to manage threats.
Reply Text
The Commission recommended that KiwiRail undertakes a review of its non-technical skills training to ensure it provides adequate training on how to work together to manage threats.
This recommendation was accepted and implemented.
Non-Technical skills is provided in the Future You programmes for Infrastructure and Protection new starters, also Trainee Rail Operators and Trainee Locomotive Engineers in Yard school. They cover:
• Safe Work conversation for why non-technical skills make situations safer and/or how they can prevent incidents.
• KiwiRail Non-Technical skills, what are they in more detail. Uses videos and includes examples for how these are relevant to the learners role
• Introduction to Above and Below the line
• Interactive session for how you can apply Above and Below the Line to Non-Technical skills.
For roles outside of these, an eLearn module was developed and can be accessed through the KiwiRail Learning Exchange (KLE). This is automatically assigned to all new starters and forms a part of the onboarding programme.
In addition to this, Trainee Locomotive Engineers also complete a Unit Standard assessment for 29376 Maintaining a safe and secure rail environment which embeds Non-Technical skills to meet the following outcomes:
• Identify, assess and manage risks when working on or near the rail corridor
• Demonstrate knowledge of factors that can lead to degraded personal performance
The STAR process and the Life Saving Behaviour for being fit for work plays a large theme in this assessment.
This recommendation was accepted and implemented.
Non-Technical skills is provided in the Future You programmes for Infrastructure and Protection new starters, also Trainee Rail Operators and Trainee Locomotive Engineers in Yard school. They cover:
• Safe Work conversation for why non-technical skills make situations safer and/or how they can prevent incidents.
• KiwiRail Non-Technical skills, what are they in more detail. Uses videos and includes examples for how these are relevant to the learners role
• Introduction to Above and Below the line
• Interactive session for how you can apply Above and Below the Line to Non-Technical skills.
For roles outside of these, an eLearn module was developed and can be accessed through the KiwiRail Learning Exchange (KLE). This is automatically assigned to all new starters and forms a part of the onboarding programme.
In addition to this, Trainee Locomotive Engineers also complete a Unit Standard assessment for 29376 Maintaining a safe and secure rail environment which embeds Non-Technical skills to meet the following outcomes:
• Identify, assess and manage risks when working on or near the rail corridor
• Demonstrate knowledge of factors that can lead to degraded personal performance
The STAR process and the Life Saving Behaviour for being fit for work plays a large theme in this assessment.
Related Investigation(s)