The Commission recommends that the Chief Executive of KiwiRail ensures that train control management has:
- appropriate risk management protocols in place to assess and manage all risks associated with the train control function (including risks associated with merging train control desks), and that all relevant train control personnel are aware of these protocols and comply with them; and
- appropriate procedures in place to provide him and the Board of KiwiRail with assurance that train control is exercising an appropriate risk management approach to its operations.